Delete Your Chhittoo Riders Account

This page explains how to request deletion of your Chhittoo Riders driver account and the data associated with it.

How to request deletion

Email yashitechsolutions@gmail.com from the email address registered on your driver account, with the subject line "Delete My Chhittoo Riders Account." Include your registered phone number so we can verify your identity before processing the request.

If you signed up using Google Sign-In, please mention this in your email so we can locate your account correctly.

We will confirm your request and complete deletion within 30 days.

What gets deleted

Your account profile: name, email address, phone number, and password/sign-in method.

Your driver verification documents: license photo, vehicle registration photo, insurance photo, and profile photo.

Your vehicle information.

Your device push-notification tokens.

What we may retain, and why

Ride and trip records (pickup/drop-off locations, fares, timestamps) may be retained for a limited period after account deletion where required for legal, tax, or dispute-resolution purposes, consistent with Section 6 of our Chhittoo Riders Privacy Policy. This data is retained only as long as legally necessary and is not used for any other purpose once your account is deleted.

If you have an unresolved dispute, an outstanding balance, or a pending investigation into a safety report at the time of your request, we may need to resolve that first before completing deletion, and we'll tell you clearly what that involves.

Deleting your account is permanent

Once processed, your account cannot be recovered or reactivated. If you want to drive with Chhittoo again afterward, you'll need to register as a new driver from scratch, including re-submitting verification documents.

Questions

YashiTech Solutions Pvt. Ltd. Dharan-16, Sami Chowk, Sunsari, Koshi Province, Nepal Email: yashitechsolutions@gmail.com Phone: +9779712026890